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|Basic Information Regarding Data Protection|
|Responsabile||GOLDCAR SPAIN, S.L.U.|
|Purposes||Managing the contractual relationship involving the vehicle rental;
Managing the registration process in this loyalty program if you would like to be a part to the Goldcar Club;
Developing promotional activities by companies in the transport and touristic sector which collaborate in the activities implemented by Goldcar.
|Legitimation||Execution of a contract and consent from the interested party.|
|Recipients||Information will be provided to third parties, among others, for the payment of bookings, as well as if there are legal obligations.|
|Rights||You have the right to access, modify and eliminate data, as well as other rights further detailed in additional information. In order to check how to exercise those rights, please click here.|
All the Goldcar rental cars include compulsory motor insurance and the Complementary Civil Liability for damages against third parties, as long the vehicle is used correctly.
Goldcar, the leading Company in the low cost car rental sector, with more than 30 years’ experience in the sector and presence in more than 15 countries, is always working to offer its services in new locations around the world, giving the customer the best service, to make your trips an unforgettable experience.
Goldcar rental cars include, in their rates, the coverage of compulsory motor insurance and the Complementary Civil Liability for damages against third parties. These rates also include basic Goldcar coverage, which includes:
It is important to highlight that rental car insurance incorporates an excess in its basic form, but what does this excess mean? An excess is the maximum amount you would have to pay in case of damage to the vehicle.
When you make the contract for your rental car, the excess amount is blocked on your credit card. When returning the car, if the vehicle has not been damaged, the amount retained is unlocked, making it available to the customer again.
The amount of the excess applied to the rental cars varies depending on the category of the rented vehicle & office.
If you want is to enjoy your holiday with no worries of any kind in relation to your rental car, we recommend the Super Relax cover.
The Super Relax cover is an additional cover for possible damage to the vehicle and includes 24-hour roadside assistance. Also, not only does it eliminate the need to leave an excess deposit, but you will have cover for the following:
This cover is the equivalent of the fully comprehensive insurance for a rental car. In the following video you can see an explanation of the Super Relax cover:
The cost of this cover varies according to the office and the rental days, but it can be verified during the reservation process.
We also have a section on rental car insurance with opinions from real customers who have rented a car with us, where you can read about their experiences with Goldcar.
If you don’t want to leave any loose ends, you have the option of the Mega Relax cover, where you have everything that is included in the Super Relax and a Premium Roadside Assistance service.
There are other options for rental car insurance, without having to contract it directly with Goldcar. Some of these options include the insurance offered by rental car booking agencies, or additional coverage from your credit card.
You should bear in mind that, although these car rental insurance policies are totally valid and accepted, they are not formalized with Goldcar. This means that when you have to formalize your rental agreement with Goldcar, the corresponding excess deposit will be blocked on your credit card.
In case of an accident or if the car is returned with new damage, Goldcar will deduct that amount from the blocked excess deposit, and the customer will have to claim this back from the company with which they have contracted the insurance policy.
If you need more information about car rental, you can check our terms and conditions.
In case you have any doubt or question, do not hesitate to contact our Customer Service team, who will be happy to help answer your questions.
Only the company Goldcar can offer you an excess coverage on their rental cars